Help & Support
Find answers, browse categories, or reach out to our support team.
Browse by category
Account & login
Registration, password reset, profile
Payments & transfers
Sending, requesting, QR payments
Wallets & linking
Connect providers, balances, unlinking
Family accounts
Kid accounts, guardian controls
Merchant
QR acceptance, dashboard, settlements
Card
MCard, freeze, limits
Security
PIN, fraud, reporting
Popular articles
How do I link my MTN MoMo wallet?
Go to Wallets in the app, tap 'Add wallet', select MTN MoMo, and follow the verification steps.
How do I reset my PIN?
From the login screen, tap 'Forgot PIN' and follow the OTP verification process.
What are the daily transfer limits?
Limits vary by verification level. Check the Limits section in your Profile for your current limits.
How do I create a family group?
Go to Family in the app, tap 'Create Family', and invite guardians and children.
How do merchants get paid?
Customer payments settle to your chosen account. Settlement times vary by provider.