Regulatory information

Last updated: 19 May 2026

MaphaPay is not a bank

MaphaPay is a payments platform — not a deposit-taking bank. We do not hold customer deposits. Your money remains with your linked bank or mobile money provider.

Our status

MaphaPay operates as a payments technology provider in Eswatini. We connect users to licensed financial institutions and mobile money operators.

Partner institutions

MaphaPay partners with licensed banks and mobile money operators including MTN MoMo, eMali, FNB eWallet, Standard Bank Unayo, and Nedbank Send Money.

Eswatini Payment Switch (EPS)

MaphaPay integrates with the Eswatini Payment Switch to enable interoperable bank account linking and transfers.

Safeguarding

Customer funds are never held by MaphaPay. All transactions flow directly between licensed financial institutions.

Complaints

For complaints about our service, please follow the process outlined on our Complaints page.

Subject to legal review by counsel.